Why Active Listening Stinks

Why Active Listening Stinks

“What I hear you saying is … stop parroting what I’m saying!” Anyone motivated to read this article already knows active listening skills through exposure to it in training and books. Yet, if you’re like most people, you find it strangely distasteful to be...
How to Prevent Workplace Bullying

How to Prevent Workplace Bullying

What’s the difference between bullying and harassment, and when do they become the same thing? What are the stages of bullying and how can you catch the signs early before it escalates into a real issue that emotionally impacts people, both those involved and...