We all have our ideas and expectations of what a leader should be. But true to form, the various crises of 2020 have challenged those expectations and upended everything we know. As Amy Edmonson explains in her recent TED talk, a true crisis uproots everything we think we know about leadership. It requires a new kind of playbook—one that ditches the expectations of unwavering confidence, and embraces uncertainty and action.
A familiar face from a past guest appearance on Transform Your Workplace, Amy Edmonson, author and Novartis Professor of Leadership and Management at the Harvard Business School, has studied the impacts of leadership on organizations and culture. Watch her latest video to learn three tactics that great leaders should employ in a crisis—and check out her thoughts on psychological safety and its role in creating a better workplace.