We are so proud to announce this achievement and thankful to our clients for their incredible support. ClearlyRated’s Best of HR Services® Award recognizes outsourced HR providers that have demonstrated exceptional service quality — and it’s all based exclusively on client ratings. Our president, Anne Donovan, expressed a sentiment the whole team shares, “We all truly believe we are helping organizations transform their workplace for the better — it’s so rewarding to know our clients believe it too!”
A huge achievement in any year, it means even more to have earned this award during such a challenging time. Alishia Young, VP of HR services, responded, “ Not only did we go above and beyond during a pandemic to help our clients navigate waters that were unknown, our team showed grit at its finest.” With a Net Promoter® Score of 67.8%, which is nearly 5 times the 2020 industry average of 15%, we’re honored to know that so many of our clients were not only satisfied with our service, but would recommend us to others in their network.
Of course, the best reward is always seeing our clients and their companies thrive, but it’s gratifying to know that all the work and care we put into our relationships with our clients shines through. As Suzi Wear, VP of People & Culture Development puts it, “We are grateful for this recognition because it means that the proactive and personalized support we strive to provide every day, has a positive impact on the organizations we serve.”