The ADA and Extending Courtesy

The Americans with Disabilities Act (ADA) defines ways in which businesses must better accommodate disabled employees and customers and provides legal guidance on how this can be accomplished. Accommodation should not end at compliance however. An attitude of welcome...
"Thank You": Non-Monetary Bonuses

"Thank You": Non-Monetary Bonuses

Companies are looking to to better develop employee recognition, ultimately leading to retention of talent. Such efforts often include non-monetary bonuses. According to an article at Forbes by Josh Bersin, companies with a “recognition-rich culture,” featuring...
Leadership and Ethical Decisions

Leadership and Ethical Decisions

In arriving at solutions to ethical dilemmas, leaders can make an extra effort to monitor their reaction to the problem. By asking themselves questions, they can evaluate a response with greater care. A large part of this self-evaluation should be aimed to avoid what...