by Sara McGuire
Content Editor | www.venngage.com
The original version of this post appeared on Venngage.com
No matter how much of a star player you are, at some point, you’re going to face negative feedback.
That negative feedback could come in the form of a bad customer review, a complaint from a co-worker, a low score on a performance review–whatever the case, it can throw you off your game. Even worse, taking negative feedback poorly can create conflict between you and your coworkers, customers, and management.
But being able to take negative feedback in stride and even turn it into a productive response is an invaluable skill. Once you know how to take the bad without losing too much momentum, you can get right back into focusing on the good.
It’s not always easy and it’s definitely an ongoing learning process.
So what is the best way to handle negative feedback? Well, there’s no one best answer to the question. Depending on who you are, what your role is, and what your industry is, your response will vary from the next person’s.
That’s why I asked 57 business professionals how they handle negative feedback.
You will see that their advice is as varied as you would expect. That being said, there are some prevalent opinions that become apparent when reading through all of these experts’ tips.
The most prevalent piece of advice is deciding when to listen to negative criticism and when to ignore it.
You should always be open and listen to what the person giving you negative feedback is saying. Then, give yourself a bit of time to mull it over. Are their criticisms valuable? Is it an opinion that has been shared with you before?
Once you’ve analysed their feedback, decide if it’s worth you taking it to heart or not. While some criticism is valuable for you to improve both your hard and soft skills, some criticism just isn’t apt. In those cases, don’t dwell on it and move on.
See what tips these 57 business professionals have to offer for dealing with negative feedback in this infographic:
