EMPLOYEE EXPERIENCE TEAM

Xenium’s new employee experience team is a first-level support system for your front-line employees looking for a quick resolution to their questions. Our team is easy to reach, reliable, and relatable. Best of all, this team works cross-functionally in HR, payroll, and benefits!

How the Employee Experience Team Supports Your Employees

  • Support with general HR questions
  • Reprinting paychecks and W2s
  • Address changes
  • Employee web portal login support
  • Leave paperwork support
  • Benefit enrollment support
  • Benefit eligibility and coverage questions
  • Garnishment questions
  • eLearning course enrollment

How the Employee Experience Team Supports Organizations and Managers

  • Pre-employment screening
  • Reference checks
  • New hire onboarding
  • Benefit orientations
  • Drafting medical leave paperwork
  • Exit interviews
  • Web portal questions
  • And general HR questions
  • And much more to come!

Contact the Employee
Experience Team

  1. Email us at employeesupport@xeniumhr.com
  2. Live Chat – start a live chat via Xenium HR website on the bottom right corner of the browser
  3. Call us at (503) 612-2024